Inadequately and/or unconventionally-packed goods are generally excluded from delivery by GLS. Computers (e.g. desktop computers or notebooks) are only transported in their proper original packaging. Also excluded from delivery are among others:
- Parcels with a goods value of over € 5,000
- Parcels consigned at GLS ParcelShops whose value exceeds € 1,000
- Goods that require particularly careful handling (e.g. fragile goods)
- Perishable or temperature-managed goods
- Live animals
- Particularly valuable items (e.g. gold, precious metals and stones, real jewellery and real pearls, works of art, antiques)
- Telephone cards and pre-paid cards for mobile phones
- Baggage and bottles
- Firearms and ammunition
- Dangerous goods of any kind
- Tobacco, liquors, personal effects and carnet ATA goods (if sent abroad)
Further information can be found in the shipping guidelines as well as in the General Terms and Conditions.
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